Adur Homes - Tenants' and leaseholders' information

Please note: all the documents on this page are currently being updated

• Tenants' Handbook
• Leaseholders' Handbook
• Tenants' (and Leaseholders') Compact
• Tenants Participation Strategy
• Adur Homes service standard leaflet

Return to:

• Adur Homes - information for leaseholders
• Adur Homes - information for tenants

See also:

• Adur Homes feedback and complaints

Tenants' Handbook

• Sorry, this document is currently being updated

Please send any feedback or queries you may have to:

• adurhomes@adur-worthing.gov.uk

See also: 

• Request a repair to find out what repairs you are responsible for and what we will repair for you

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Leaseholders' Handbook

A guide to your rights and responsibilities as an Adur District Council leaseholder.

• Leaseholder Handbook - A guide to your rights and responsibilities as an Adur District Council leaseholder (476KB)

See also: 

• Request a repair to find out what repairs you are responsible for and what we will repair for you

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Tenants' (and Leaseholders') Compact

The Tenants' Compact is a district-wide agreement drawn up amongst tenants, leaseholders and the Council.

The term 'tenant' in the Compact means both tenants and leaseholders.

• The Tenants' Compact is currently being updated - please contact Adur Homes for details

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Tenants participation strategy

Adur Homes has an excellent track record in resident involvement and is keen to engage with the wider community. It is for this reason that we have put in place a broad range of opportunities for tenants and leaseholders to participate in the management of their housing service and we expect this to be reflected in greater levels of customer satisfaction in the future.

• Tenant Participation Strategy (56KB)

See also: Getting involved - Adur Homes Tenants

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Adur Homes service standard leaflet

Adur Homes Service standards were agreed between tenants, leaseholders and the Council and form part of the tenants' compact (above).

We will always strive to meet these standards. If you feel we have not met any of these standards please let us know. With your help we will do our best to maintain and improve the service we provide to you.

The service standards are laid out in the leaflet below:

• Adur Homes service standards leaflet (352KB)

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